The Ministry of Health (MOH) has responded to a video recorded by the COVID-19 patient who is undergoing treatment at Masaka Regional Hospital. In a video which has since gone viral, shows poor services being offered to Covid-19 patients at the hospital.

The patient claimed that they are being given unlabeled medication, no clean water, toilets couldn’t flush, the facility had poor infrastructure among others.

In a Sunday statement, the ministry dubbed the patient’s claims as “gross exaggerations” and clarified as follows:

The patient who recorded the video arrived at the Hospital about two days ago after she tested and was found positive for COVID-19 at Mutukula border point trying to cross to Tanzania. Preliminary epidemiological reports indicate that the patient was trying totravel to South Korea through Tanzania. Unfortunately, this did not happen after her sample was confirmed for COVID-19.

Masaka Regional Referral Hospital as mandated offers a wide range of services, including non-COVID-19 specialised services. However, with the outbreak of the pandemic, the hospital set aside a 20-bed capacity ward for treating COVID-19 patients.

However, with an increase in the numbers of males diagnosed with COVID-19, the Hospital administration took a decision and improvised a temporary structure to cater for female patients as a measure to avert potential challenges that may occur when the males mix with females.

The patients will be transferred to a well-furnished main ward as soon as the renovation works are completed. The structure captured in the patient’s video was used as an emergency measure as the Hospital expands its bed capacity to over 50 to accommodate more patients.

The ward captured in the video has a functional electrical and water system, contrary to what the patient alleges.

However, the hospital administration has pledged intensify waste management to ensure good and proper sanitation at all times. The Ministry would like to state that all patients on isolation are given sufficient meals and water.

Therefore, it’s not correct that they are given meals in little portions as claimed by the patient. Contrary to the allegations in the video, the medical workers check on patients regularly.

From time-to-time, the medical staff guide patients on their prescribed medications. In the same vein, the Ministry of Health appreciates all frontline health care workers who have sacrificed their time to attending to patients in all the hospitals countrywide.

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